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  2. Technical Questions

Technical Questions

  • I can't watch after I subscribed - what should I do?
  • What internet speed do I need for a seamless experience on TOD?
  • Which devices and browsers does TOD support?
  • What should I do if I have trouble signing in?
  • Why is the same device registered multiple times?
  • How do I troubleshoot streaming issues on TOD?
  • “Your session expired. Please sign in again.” Why?
  • “This content isn't available in your location.” What does this mean?
  • How long is my one-time code (OTP) valid for?
  • What happened to my password?
  • Which platforms support the new sign-in experience?
  • How do I sign in to my TV app after upgrading to the new version?
  • Can TOD be streamed on rooted, jailbroken, or modified devices?
  • Is screen mirroring allowed on TOD?
  • Why can’t I watch sports on two devices?
  • How do I cast TOD on my television with Chromecast?
  • I can't view content even though I'm subscribed through a partner - why?
  • How do I download the TOD app?
  • What can I do if the TOD mobile app keeps crashing?
  • What streaming quality do the channels broadcast in?
  • How do I update the TOD app?
  • What can I do if I experience loading/buffering issues?
  • What can I do if the video or stream quality is bad?
  • Which browser should I use to watch TOD on desktop?
  • How do I cast TOD on my television with AirPlay?
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