Please ensure that you are signed in with the account associated with your partner subscription. You may also try the following steps:
- Log Out and Log In: Occasionally, signing out and then signing back in can resolve technical issues.
- VPN: Verify that no VPN is active while using TOD.
- Geographic Restriction: Confirm that your subscription is being utilized within the MENA region, as TOD is not operational outside this area.
- Simultaneous Streams: Please note that a maximum of two concurrent streams are permitted, depending on your subscription plan.
- Internet Stability: Ensure that your internet connection is stable.
If the issue persists, contact TOD Support.