General

Account Management

• How can I create an account on TOD?
• How can I log in to my TOD account?
• How can I change/reset my password?
• How can I add, reset and remove a profile PIN on my account?
• What is my billing cycle?
• How can I view or change my personal account information?

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Viewing Experience

• How many devices can I add to my account, and use to stream at the same time?
• What are the countries in which TOD is available?
• Why can't I change the quality of the stream?
• Watching Formula 1 with TOD
• Download For Offline Viewing
• How often can I add or remove a device from my account?

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Subscription Management

• How can I subscribe to TOD?
• What are the available packages of TOD?
• What are the package prices?
• How much will I pay to upgrade my package?
• What are the payment methods available to subscribe?
• How do I subscribe if I have a promo code/voucher?

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Technical Questions

• What is the recommended internet speed to have a seamless experience with TOD?
• Which devices & browsers does TOD support?
• What can I do if I face login issues?
• I have purchased a subscription but I can't watch the content
• Why is the same device registered multiple times?
• Troubleshooting Streaming Issues on TOD: Quick Guide

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Partner Subscriptions

• I have an issue with my subscription through a partner
• Guide to Solving Common Issues on Zain Access
• How do I activate my TOD subscription on Vodafone Egypt?
• Everything you need to know about your Vodafone Egypt Subscription
• How do I subscribe to Ooredoo Qatar?
• Everything you need to know about your 1001 subscription

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