Common voucher questions:
- “Why do I need a payment method for a free voucher?” - A payment method is required to ensure uninterrupted service after the voucher period ends. You will not be charged while the voucher is active.
- “I validated my voucher but didn't finish. Is it lost?” - No. Your voucher remains unused until activation is complete. Return and add a payment method to finish.
- “My voucher says it's only valid in another country.” - Some vouchers are geo-restricted and can only be redeemed in the country they were issued for.
- “I can't use my payment method for another voucher.” - There is a limit on voucher redemptions per payment method. Try a different payment method.