Why hasn’t my subscription renewed?

If your subscription wasn't renewed automatically, the potential reasons are:

• Bank declined transaction: Contact your bank for details.
• Expired or insufficient funds: Update your credit card info.

To resolve the issue, follow these steps:

1. Update your payment method within 48 hours to renew your subscription.
2. If no action is taken, auto-renewal will be canceled, and your subscription will end.
3. To restart, simply subscribe again.

For assistance, contact our support team through our virtual chatbot agent.